Chatbots are computer programs that can mimic human conversation. They are commonly used to simulate a human’s conversation in online customer service. Chatbots are used to engage with customers on websites and social media platforms.
Chatbots are used to understand customer needs and provide solutions. They are also used to increase customer engagement and loyalty. Chatbots can also be used to gather customer data.
Chatbots are used to understand customer needs and provide solutions. They are also used to increase customer engagement and loyalty. Chatbots can also be used to gather customer data.
There are two types of chatbots: rule-based and AI-based. Rule-based chatbots use a set of rules to respond to customer questions. AI-based chatbots use artificial intelligence to learn and adapt to customer needs.
There are several platforms that offer chatbot development, including:
Chatfuel
Flow XO
wit.ai
ManyChat
Botkit
Developers can use these platforms to create chatbots for websites and social media platforms.
Chatbots are a great way to improve customer engagement and loyalty. They are also a great way to gather customer data.
