Voicent Call Center Manager Enterprise 8 [Download]

Price: $2,499.00

Automatically monitor and manage regulatory compliance and call center training and efficiency.
Language ‏ : ‎ English
Date First Available ‏ : ‎ June 6, 2013
Manufacturer ‏ : ‎ Voicent Communications

Whisper coaching feature allowing live-call coaching that is inaudible to customers.
Real-time campaign summary and report
Real-time call center performance monitoring
Turn on/off agent call recording
Price: $2,499.00