Top Products – Low Prices Business & Office Smart Ink Compatible Ink Cartridge Replacement for HP 962XL 962 XL (Black XL & C/M/Y XL 4 Combo Pack) to use with Officejet Pro 9015 9010 9018 9022 9025 9020 9019 9013 9016 Officejet 9012

Smart Ink Compatible Ink Cartridge Replacement for HP 962XL 962 XL (Black XL & C/M/Y XL 4 Combo Pack) to use with Officejet Pro 9015 9010 9018 9022 9025 9020 9019 9013 9016 Officejet 9012

Price: $49.99

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon

Customers say

Customers like the quality of the inkjet printer ink. They say it produces exceptional prints with clear resolution. However, some customers have reported compatibility issues with their printer. Customers also disagree on performance and value.

AI-generated from the text of customer reviews

11 customers mention8 positive3 negative

Customers like the quality of the ink. They say it's the best quality they have found, and the print quality is exceptional. Some customers also recommend the product as fantastic.

"…The print quality is exceptional and I would highly recommend ‘Smart Ink’ for your ink replacement cartridges…." –

"HP is the problem. I love the quality and clarity of the print…." –

"It leaks ink! I can't print anything" –

"…I highly recommend Smart Ink for their quality and reasonable cost. I will continue to order from Smart Ink for all future ink needs." –

34 customers mention12 positive22 negative

Customers are mixed about the performance of the inkjet printer ink. Some mention that they installed and worked well, while others say that they would not work with their printer.

"…noted these are not HP ink cartridges and no matter what I did they would not work. I had to throw them away and lost the $50 I paid for them." –

"…The replacements have been installed and seem to be working without difficulty. I am very pleased with the product." –

"…decide to put the new cartridges only to find out that they didn't work out of the box due to a firmware update HP did and i did not disable auto…" –

"…my HP OfficeJet Pro 9018, followed the instructions, and everything worked perfectly…." –

12 customers mention7 positive5 negative

Customers have mixed opinions about the value of the inkjet printer ink. Some say it's an excellent value, while others say it was a waste of money.

"…I highly recommend Smart Ink for their quality and reasonable cost. I will continue to order from Smart Ink for all future ink needs." –

"…Still blocked. Complete waste of money. I tried to be prepared ahead of time which has now caused my return window to close…." –

"Prints vibrant, sharp at a low price. There customer service is excellent as well" –

"Could not get them to work in my printer. Very disappointing." –

18 customers mention0 positive18 negative

Customers are dissatisfied with the compatibility of the inkjet printer ink. They mention that their printer does not recognize the inked cartridges, and refuses to print. Some customers also say that their older HP printer only accepts and recognizes HP brand ink cartridges.

"…installed them, my HP printer screen promptly noted these are not HP ink cartridges and no matter what I did they would not work…." –

"The product was incompatible with my printer caused by an HP update. I contacted SmartInk and they resolved the issue quickly and efficiently." –

"Unfortunately, my HP is a HP+ and it will only accept HP ink!! I tried the ink program but my business makes ALOT of copies!!…" –

"Printer’s firmware updates can no longer be blocked. Can make cartridges unusable." –

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Pamela R. Cowan

Very responsive to problem

Reviewed in the United States on December 5, 2023

Verified Purchase

SmartInk has been very helpful. I had ordered the new cartridges a while ago to have as a spare. When I went to install them my printer didn’t recognize the chip in them and they didn’t work. I tried calling the phone number and got a message about the phone system being in Ukraine and not working. I went to the website, opened up a live chat and very quickly got an answer to my problem. Apparently, since I had ordered the original ink cartridges my printer had automatically updated and didn’t recognize the replacement cartridges. SmartInk sent me new cartridges at no cost to me. They arrived in just two days even though I live in a very rural part of PA. The replacements have been installed and seem to be working without difficulty. I am very pleased with the product.

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Pam Cranford

Will not work as HP substitute

Reviewed in the United States on March 15, 2024

Verified Purchase

I ordered these because they claimed to work with my HP model. However when I installed them, my HP printer screen promptly noted these are not HP ink cartridges and no matter what I did they would not work. I had to throw them away and lost the $50 I paid for them.

PERFECT – Goodbye HP Ink Forever!!

Reviewed in the United States on February 3, 2024

Verified Purchase

After being screwed by HP and their unethical business model by forcing their customers to purchase and use
their exorbitantly high priced ink through firmware updates, I decided to fight back. In order to disable my firmware updates I had to restore my printer to the factory defaults and redo the set up process which only took five minutes and well worth it. Afterwards, I ordered and received my Smart Ink cartridges for my HP OfficeJet Pro 9018, followed the instructions, and everything worked perfectly. I did receive the ‘clone’ warning; however, I just selected ‘ok’ and my display went to its normal screen without any issues. The print quality is exceptional and I would highly recommend ‘Smart Ink’ for your ink replacement cartridges. I was also very happy with the Smart Ink 2yr warranty and there contact/support if you have any issues. This company stands behind their product. 5 stars!!

Great Service and Great Ink.

Reviewed in the United States on March 26, 2024

Verified Purchase

Exceptional customer service. Kevin was able to assist me with no hesitation and provide me with the needed support.

works great

Reviewed in the United States on December 21, 2023

Verified Purchase

no issues, loaded with no HP issues.

The black ink was running out of the print head while the printer set idle.

Reviewed in the United States on April 21, 2024

Verified Purchase

I replaced all 4 ink cartridges. The black ink cartridge then began to blotch on the paper after a few days of the printer setting idle. I ordered a black HP ink cartridge and replaced it. No more blotching. The printer works well. I tried calling the support line during the product return window but did not get to talk to anyone because they are in Ukraine and of course there is a war going on so I gave up and as I say, ordered an expensive HP cartridge. I works great now.

Support service

Reviewed in the United States on November 9, 2023

Verified Purchase

The product was incompatible with my printer caused by an HP update. I contacted SmartInk and they resolved the issue quickly and efficiently.

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Cristy Aguilera

The Best!!!

Reviewed in the United States on June 12, 2023

Verified Purchase

So i bought some ink cartridges for my HP printer in Feb 2023 but my printer didn’t require replacement at the time. Faat forward 3 months later and decide to put the new cartridges only to find out that they didn’t work out of the box due to a firmware update HP did and i did not disable auto updates. I called smart ink to explain my situation. I was ready to purchase new ones since it was kind of my fault i didn’t disable the update function. But Valerie at smart ink was able to send me replacement cartridges at no cost to me. Now thats customer service!!! When they arrived, i made sure auto updates was turned off and i installed the ink cartridges. Worked like a charm… Thanks Smart Ink!!!

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Top reviews from other countries

Leo

This company is 100% committed to your satisfaction. SOLVED a huge issue for me

Reviewed in Canada on May 15, 2023

Verified Purchase

Very happy with SmartInk. I have used them before and will continue to use them as my preferred ink provider. The most recent situation proved again how committed they are to providing an excellent product and a very high level of customer service. My HP printer software update had made it so my ink cartridges would not work because they were not originally from HP. SmartInk provided cartridges that DID WORK! This is fabulous. How can HP think that they are the only ones I should be allowed to buy ink from? That’s like a dealer selling me a car and saying I can only buy gas from them. Thank you SmartInk!

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Amazon Customer

was not compatible, stopped printing

Reviewed in Canada on March 21, 2024

Verified Purchase

I tried the troubleshooting steps provided but I still can’t print. Waste of money. Now I need to buy HP cartridges. Printer itself was reasonable price but the HP cartridges are way too expensive. But this one did not work for me. I tried Smart Ink with a previous HP printer and it worked but then the printer stopped working. But these cartridges don’t work.

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Roman

Customer service

Reviewed in Canada on September 15, 2023

Verified Purchase

I purchased this replacement one time before, no issues. Time to replace, ordered a new set, installed and they worked well for a few print jobs. Then the ink started to bleed. I reached out to customer service and explained my issue. Without hesitation, they sent me a new set. Awesome customer service support, very easy to deal with and obviously stand by there product. Will definitely buy again without any fears!!!

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Nomad

Great customer service.

Reviewed in Canada on September 22, 2023

Verified Purchase

I liked that the situation I was having with the new encourage it was addressed and replaced quickly.

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Adele McConnell

Reliable

Reviewed in Canada on October 2, 2023

Verified Purchase

These cartridges last easily as long as the HP brand and the price is good. I continue to buy Smart Ink each time I need replacements.

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Important information

On-mode power consumption

0 watts
Compatible with HP OfficeJet 9012, HP OfficeJet Pro 9010, 9012, 9013, 9014, 9015, 9016, 9018, 9019, 9020, 9022, 9023, 9025, 9026, HP OfficeJet Pro Premier printers
Package Contents: 1 x Black 962XL, 1 x Cyan 962XL, 1 x Magenta 962XL, 1 x Yellow 962XL (4 high-yield cartridges in total)
Print More with XL: Up to 2,000 pages per XL Black, 1,600 pages per XL color cartridges (Cyan, Magenta, Yellow)
Always the Latest Chip Version: Every Smart Ink replacement for an HP ink 962XL cartridge is equipped with a newly released updated chip version and works instantly with all compatible printers, including those with the latest firmware
No updates – No headaches: Printer auto-updates may interrupt your printing with compatible cartridges when most needed; we recommend turning off the auto-updates to avoid unpleasant surprises (read the instructions in the photo slides)
Ink Level Tracking Technology: Smart Ink cartridges are equipped with smart chip that allows you to monitor current ink level and order a replacement pack in time
Price: $49.99

Tags: officejet software

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Smart Ink Compatible Ink Cartridge Replacement for HP 962XL 962 XL (Black XL & C/M/Y XL 4 Combo Pack) to use with Officejet Pro 9015 9010 9018 9022 9025 9020 9019 9013 9016 Officejet 9012

Customers say

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