When I received this product, I was impressed by the packaging and the appearance of the product itself. Both of them look like they should be way more expensive than what I paid. When I plugged the USB into my phone, it immediately asked me to download the software, which I did without any problem. I haven’t done much with the USB yet due to illness, etc., but I have managed to save some photos from my phone and was very pleased that the USB seem to work well. The reason I gave it 4 stars for Easy to use is because I’m having trouble figuring out everything, but I will get there. I’m elderly and not as good with tech things as I used to be, and this is not a simple process for me. Still, I’m very glad I purchased this product and would recommend it to others.
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