I was impressed with the tech support and the system is affordable, but the system has problems. I was sent a second system to see if it worked any better, but it still had the same problems to a lesser extent, with VHS conversion. When recording from VHS, the video sound does not always match the video capture, the color is not steady, and when the color disappears I get rainbow colored horizontal lines. The system is easy to use, but the quality of the resulting digital video was discouraging. I have not tried it with my 8mm film, maybe it will fare better. The VHS video plays perfectly on my TV screen just not on the digital conversion. But it is affordable and you get what you pay for.
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